Maintaining quality starts with defining a purpose (mission), desired results in a 1- to 5-year period (vision), actions we will do to achieve those results (strategy) and constant assessment of progress. In an environment where informational and communicational technologies and practices create “rapid, profound, unpredictable, and likely discontinuous” changes (Duderstadt, 2001), quality has become a “moving target” (Moore, Maintaining Quality in Online Education, 2007).
In such an ever-changing environment, quality control can be based on:
We have tools to do all we need, broadband Internet, and a majority of users ready for a change. That is a good starting point. However, intensive constructive collaboration and development of shared digital curriculum require a whole array of tasks administrators will face. The most important tasks are (MacKeogh, Fox, 2009):